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How We Do Business

When you purchase AAA Auto and Home Insurance, you can be confident you’re covered by one of the most trusted brands in America.

We are fundamentally different from most insurance companies. We are—first and foremost—a Member-focused organization. Our mission is to make insurance simple, proactive and personal.

Insurance the AAA Way

For generations, AAA has been known for reliability, helpfulness, trustworthiness, quick response, expert advice, and good value. Now think of all those qualities in home and auto insurance—that's AAA Insurance.

A Members-First Tradition

Service is at the heart of AAA. So, whether someone is requesting a quote or making a claim, they can expect a great service experience.

A Century of Getting It Right

AAA has more than 100 years of history. Through the generations, we've fine-tuned the process of helping people through problems, settling their claims, and getting their lives back to normal as soon as possible.

We Achieve More Together

Our dedicated employees care passionately about the company, our policyholders and each other. We find purpose in the impact of our service to AAA Members and appreciate the organization’s engagement with our community. By applying our diverse set of skills, backgrounds and experiences, we are able to better serve our policyholders.

Financial Strength

For more than 90 years, our company has had an “A” or better rating from A.M. Best. It's one more assurance to Members that we will be there when you need us.

Our Capabilities

Check out our four-minute video that showcases capabilities we’ve developed to better serve you today and evolve as your insurance needs change.