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CSAA Insurance Group Wins 2018 Communitas Award for Fifth Consecutive Year

 

 

WALNUT CREEK, Calif., June 4, 2018 – CSAA Insurance Group, a AAA insurer, was honored with the 2018 Communitas Award for “Excellence in Community Service,” making it an award recipient for five consecutive years.

Administered by the Association of Marketing and Communication Professionals, the Communitas Awards are inspired by a vision for a better world through volunteerism, investment, and ethical and sustainable business practices. The Latin word, “communitas” means people coming together for the good of a community. The award recognizes exceptional businesses, organizations and individuals who unselfishly give of themselves and their resources to benefit the communities in which they live, work and serve.

CSAA Insurance Group consistently has the highest volunteer rate in the U.S. among companies with 3,000 or more employees. It reached a new milestone in 2017 with a 99 percent employee-volunteerism rate. The company achieved a 98 percent employee-volunteer participation rate the two preceding years.

“Volunteerism is truly a passion at our organization, and we believe that it enhances both the employee and customer experience at CSAA Insurance Group,” Community Affairs Manager Roger Hancock said. “Research tells us that community engagement improves customer service.”

Through partnerships with nonprofits across the country, CSAA Insurance Group employees complete more than 500 volunteer projects every year. Each employee receives 24 hours of paid time off to volunteer. Last year, employees logged almost 45,000 volunteer hours at community events, including removing litter at Grand Canyon, Zion and Yosemite national parks, teaching children basic business principles through Junior Achievement, sorting crayons with The Crayon Initiative, and volunteering at local food banks.

“Winning the Communitas Award is especially meaningful because it reflects the dedication of our employees to care for AAA members and our communities,” Hancock said.

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About CSAA Insurance Group
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light.