CSAA Insurance Group and Owlcam Partner to Accelerate Insurance Claims Process for Customers by Utilizing Video Technology
Owlcan delivers real-time HD video of crashes and break-ins to simplify and expedite First Notice of Loss reports for CSAA Insurance Group customers
June 05, 2019
WALNUT CREEK, Calif., June 5, 2019 – CSAA Insurance Group, a AAA insurer, and Owlcam today announced a partnership using Owlcam’s industry-leading video security and safety service to improve the claims experience for customers. Through this partnership, CSAA Insurance Group is the first major U.S. property and casualty insurer to leverage Owlcam’s pioneering Video First Notice of Loss (vFNOL) feature, giving customers the option to report and open an insurance claim directly from the Owlcam mobile application.
Leveraging Owlcam’s 4G LTE service, HD cameras and artificial intelligence (AI), CSAA Insurance Group customers can use Owlcam’s real-time video upload capabilities to easily report incidents such as crashes and break-ins to help expedite claims. In keeping with Owlcam’s privacy-first approach, the customer has full control over whether to submit to CSAA Insurance Group – no data is shared without explicit consent.
“Owlcam has revolutionized automotive security with real-time video over 4G LTE. We see our video helping people every day. You can see hundreds of examples on our website. Helping those drivers plug straight into CSAA Insurance Group is just one way to make these sadly unavoidable events something that drivers can do something about. We’re proud to be working with CSAA Insurance Group to make that moment of truth better both for them and their customers,” said Andy Hodge, CEO, Owlcam.
“CSAA Insurance Group is excited to partner with Owlcam to be able to offer an innovative new service that will provide value to AAA Members with a seamless customer experience in documenting and reporting a claim,” said Cal Hankins, vice president of claims, CSAA Insurance Group. “Video is a powerful tool in the claims process and we are proud to be able to integrate Owlcam’s technology to transform the way members manage their risks and deal with life’s uncertainties.”
When a crash or break-in is detected in a car with an equipped Owlcam, a video clip is instantly sent to the driver’s phone. Within the Owlcam App, customers can live view footage captured by the camera to see what is happening in real time from anywhere. The video proof can immediately be shared with insurance companies as well as police arriving on the scene.
To learn more, visit https://owlcam.com/
About Owl Cameras, Inc.
At Owl Cameras, we love cars and the people that are in them. Owlcam is using video and data to make our roads safer for everyone. Owlcam is based in Palo Alto, CA. Owlcam sales started in March 2018. In 2019, Owlcam is expanding with new features, major retailers and B2B2B enterprise fleet sales. Owlcam is led by Andy Hodge, founding leader on Apple iPhone and iPod, Microsoft HoloLens and Dropcam. Our 60+ person team is highly experienced and has previously created products and services with over $100B in sales. Learn more at www.owlcam.com and the Owlcam pressroom or follow @owlcameras on Twitter
About CSAA Insurance Group
CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light.