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What we do

For decades, we’ve brought peace of mind to AAA Members looking to protect their belongings, find solutions to problems, settle claims and get their lives back on track. We are—first and foremost—a member-focused organization. Our goal is to make insurance simple, proactive and personal. 


Here are some of the ways we’re different:

  • With more than 100 years of history, AAA is one of the most trusted brands in America.

  • We are not publicly traded and we don’t answer to stockholders: Our focus is on serving AAA Members.

  • Our dedicated employees apply their diverse set of skills, backgrounds and experiences to best serve AAA Members. 

  • We treat AAA Members with respect, and always answer any questions they may have about their coverage.

  • We address members’ concerns—and we welcome feedback on how we can improve.

  • We handle each claim on an individual basis and based on the terms of members’ individual policies.