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CSAA Insurance Group Executive Named to List of “2026 Trailblazing Women of Insurance”

WALNUT CREEK, Calif., March 2, 2026 – Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group, has been named to the Reuters list of 2026 Trailblazing Women of Insurance. This distinguished recognition honors women who are making meaningful, lasting impacts on their industries through transformative leadership, innovation and advocacy.

Jones leads the company's enterprise-wide people programs, including corporate culture; talent acquisition and management; leadership development; total rewards; employee communications and strategic events; enterprise change management; charitable programs; inclusion and belonging; external affairs; agent and agency communications; and sustainability. Her holistic approach to employee experience and organizational strategy is instrumental in driving CSAA's progress and success.

"Melissa is an extraordinary leader whose passion, clarity and commitment strengthen our company every day," said CSAA Insurance Group President and CEO Mike Zukerman. "Her forward‑thinking engagement delivers meaningful results, champions progress and advances our focus on delighting AAA Members."

Jones co‑founded CSAA’s Women's Professional Network and is a committed community advocate through her service on the board of Disability Rights Advocates. Prior to joining CSAA Insurance Group, Jones held leadership roles in human resources and organizational development, and earned a bachelor's degree in social sciences from California Polytechnic State University and an MBA from Brandman University.

"This recognition reflects the incredible teams I work with every day and the shared commitment we have to delivering meaningful impact for our customers, our employees and the communities we serve," said Jones. "I'm grateful for the opportunity to help shape our culture and support the talented people who bring our mission to life."

Reuters' Trailblazing Women of Insurance list highlights leaders who demonstrate exceptional vision, influence and commitment to advancing their field. For more information and to view the full list of honorees, visit events.reutersevents.com/trailblazers2026.

About CSAA Insurance Group

CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the  District of Columbia. Founded in 1914, the company has been rated "A" or better by AM Best for more than 90 years and, with over $8 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at  http://csaa-insurance.aaa.com and on social media (FacebookLinkedInInstagramTik TokThreads and  YouTube).

 

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