,  | CHANGE

RESOURCES

Contact Us
California Consumer Privacy Act Notice

When you visit our website, we collect your zip code or IP address to tailor your experience to your AAA club. We also collect information about how you use our site to analyze our traffic and improve our services. For more information about our privacy practices, please see our Privacy Policy.

CLOSE

CSAA Insurance Group Opens New Operations Center


Provider of AAA Insurance Moves Into New Henderson Location

WALNUT CREEK, Calif., September 9, 2013 – Today, CSAA Insurance Group, a AAA insurer, officially moved into a new regional operations center in Henderson, Nevada. The center will support company operations in the western states it serves.

The new center brings together approximately 400 insurance claims and underwriting employees who were previously located in two separate buildings.

“We’re so pleased to be moving our employees into such a wonderful new facility,” said CSAA Insurance Group CEO Paula Downey. “This new location allows us to create a more collaborative, productive environment that results in better service and support of our insurance customers.”

CSAA Insurance Group purchased the building last year and completely renovated the building with employee wellness and environmental sustainability as top priorities. The new location features neighborhood common areas for informal meetings, spaces designed to encourage employees to take a break from their desks and a wellness room that will be used for fitness classes and health management classes.

Many conference rooms are outfitted with integrated audio/visual technology, and wireless access throughout the building enables mobile work and easy interaction among employees. In addition, the location is registered as a gold-level Leadership in Energy and Environmental Design (LEED) building and features everything from automatic lighting that turns off when not in use to furniture that is 97% recyclable.

While the operations center is an employee-only facility, there are three AAA branch offices for members in the nearby area. The Green Valley branch is located at 1000 N. Green Valley Pkwy., Ste. 620 at Pebble Ave. The Warm Springs branch is at 1331 W. Warm Springs Rd., Ste. 110 at Stephanie St. and the Anthem branch office is at 10075 S. Eastern Ave., Ste. 109.

The two buildings CSAA Insurance Group vacated are located at 490 East Capovilla Avenue and 500 East Warm Springs Rd. Both locations are leased.

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through partnerships with AAA clubs in 23 states and the District of Columbia. It is the 16th largest personal lines property and casualty insurance group in the United States and is rated A+ by A.M. Best.