CSAA Insurance Group Ranked #1 Auto Insurer for Millennials

WALNUT CREEK, Calif., January 19, 2017 – CSAA Insurance Group, a AAA Insurer, was named the Best Auto Insurance Company for Millennials for 2017, according to a recent survey published by Insure.com. CSAA Insurance Group earned the top spot for auto insurers with an overall satisfaction score of 97.5 out of 100 possible points. CSAA Insurance Group offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia.

"We know that millennials value two key things when it comes to paying for a service: multiple options for accessibility and recommendations from friends and family members," said Debora Tomlin, chief marketing officer for CSAA Insurance Group. "This recognition reinforces the investments we made in new capabilities, and it also reaffirms the fact that AAA’s trusted brand and our reputation for reliability and service goes a long way."

Respondents between the ages of 18-34 provided ratings for 20 leading auto insurance companies in the United States based on insurance factors including customer service, claims processing, likelihood to renew and likelihood to recommend. Highlights for CSAA Insurance Group include:

• 100 percent will renew their policies
• 96 percent will recommend CSAA Insurance Group or already have
• Value for Price rated 5/5 stars
• Customer Service rated 4.75/5 stars
• Claims Service rated 4.75/5 stars

The survey also revealed that customers were most likely to select CSAA Insurance Group based on the recommendation of a friend or family member.

"Millennials have extremely high expectations for service, satisfaction and affordability," said Penny Gusner, consumer analyst for Insure.com. "As demonstrated by its designation as the Best Auto Insurer for Millennials, CSAA Insurance Group is obviously committed to providing its customers with a remarkable insurance experience."

About CSAA Insurance Group
CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, CSAA Insurance Group has been rated A or better by A.M. Best for 90 years and is one of the top 20 personal lines property casualty insurance groups in the United States according to the National Association of Insurance Commissioners. The company was also named one of the 50 most community-minded companies in America by Points of Light in 2016.