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| CHANGE
WALNUT CREEK, Calif., January 20, 2017 – CSAA Insurance Group, a AAA Insurer, recently announced the appointment of Kevin Yoo as the company’s new claims executive.
In his new role, Yoo will lead the claims organization, including four claims operations centers across the country, strategic planning, and all administrative responsibilities for the department.
“I am so thrilled to join CSAA Insurance Group, which is a company I have long admired,” said Yoo, claims executive. “I’m looking forward to leading claims for a brand that is admired by consumers, and looking at ways to provide even better service to AAA members.”
With over 25 years of professional claims experience, Yoo most recently served at Chubb as the head of claims for the Asia Pacific Region, where he was responsible for claims management and service delivery in Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, the Philippines, Vietnam, Hong Kong, Taiwan, China and Korea. He was also responsible for developing and implementing claims strategies and service programs, and was the lead claims liaison for underwriting, finance and legal functions.
“Kevin will provide exceptional leadership to our claims organization and support our mission to make insurance simple, proactive and personal,” said Greg Meyer, chief operating officer at CSAA Insurance Group.
Prior to joining Chubb in 2015, Yoo was chief claims officer at Solera Holdings, and has also held various claims leadership positions at insurance companies including Allstate, Affirmative and Progressive.
Yoo received his bachelor’s degree in economics from the University of Maryland, College Park.
About CSAA Insurance Group
CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, CSAA Insurance Group has been rated A or better by A.M. Best for 90 years and is one of the top 20 personal lines property casualty insurance groups in the United States according to the National Association of Insurance Commissioners. The company was also named one of the 50 most community-minded companies in America by Points of Light in 2016.