WALNUT CREEK, Calif., August 21, 2017 – CSAA Insurance Group, a AAA Insurer, recently announced the appointment of Karina DeLaCruz as the company’s new culture and inclusion executive.
In this newly created function, DeLaCruz will lead company culture initiatives, diversity and inclusion strategies, employee communications and change management at CSAA Insurance Group. DeLaCruz joined the company in 2003 and has worked in various human resources consulting and management roles. Most recently, she served as the company’s human resources consulting and diversity executive, where she played an instrumental role in creating an award-winning supplier diversity program, establishing new employee resource groups, increasing membership within the company’s diversity and inclusion teams by more than 50 percent, and delivering best-in-class diversity and inclusion index scores. She also led the execution, change management and communication efforts for numerous company mergers, acquisitions and startup operations.
“Culture is key to providing AAA Members and clubs with outstanding service and products,” said Marie Andel, chief people and culture officer. “Diverse thoughts and perspectives enable us to be truly innovative, and Karina’s deep expertise – combined with her passion -- will amplify CSAA Insurance Group’s work in this important area.”
DeLaCruz has more than a decade of experience in human resources and previously held leadership positions at MCI Communications, Dwight Halverson Insurance and Outsourcing Solutions Inc. She is also a member of CSAA Insurance Group’s Women’s Professional Network and Regional Diversity Council at the company’s headquarters in Walnut Creek.
“As a female executive of Hispanic descent, I am keenly aware of the gains we need to make in the business world when it comes to diversity and inclusion,” said DeLaCruz. “I’m proud to work for a company where culture and inclusion are not just check-the-box initiatives. We are putting the resources behind these concepts to make a difference.”
About CSAA Insurance Group
CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners, and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, CSAA Insurance Group has been rated “A” or better by A.M. Best for 90 years and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light.