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CSAA Insurance Group Releases Its First Environmental, Social and Governance Report

2020 report shares recent progress, vision for what lies ahead 


WALNUT CREEK, Calif., July 21, 2021 – CSAA Insurance Group, a AAA insurer, announces its first Environmental, Social and Governance (ESG) report. The report, which will be updated annually, shares CSAA’s progress across these priorities and reinforces the company’s vision for a better future.


  • Environmental – Working Together for a Better Future: At CSAA, we believe protecting our planet from the threat posed by climate change is an inherent responsibility to our customers, employees, business partners, and the communities we serve, live in and work in. Our focus has been and will continue to be on keeping our communities safe from devastating wildfires, hurricanes, droughts, and severe weather related to climate change.


  • Social – Strength Through the Power of Inclusion: At CSAA, fostering an inclusive workforce is an essential component of our company’s core beliefs. Through intentional acts of inclusion, we strive to create an environment where everyone not only feels the sense of belonging critical to a great team, but also has the ability to leverage their differences to innovate, problem-solve, and thrive, creating individual opportunity and providing CSAA with a competitive advantage in the marketplace.


  • Governance – Proactive Oversight: CSAA has established a well-developed corporate governance structure that incorporates sophisticated private and public corporate best practices to ensure not only compliance with all legal and financial regulations, but also ethical conduct in everything we do.


“We’re confident that this focus allows us to maintain an ongoing program that can evolve over time and position us for long-term success,” said Tom Troy, president and CEO at CSAA Insurance Group. “We recognize that this is a journey, not a destination.”


The 2020 ESG report is an evolution from the company’s Corporate Social Responsibility (CSR) snapshot, released in 2019. ESG provides an expanded framework for setting more definitive goals, measuring results, and ensuring best practices, with the objective of becoming better stewards for CSAA employees, customers, suppliers, communities and the environment. 


About CSAA Insurance Group

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by AM Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (FacebookLinkedIn, Instagram).