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CSAA Insurance Group Named One of Seramount’s 2023 List of Best Companies for Multicultural Women

WALNUT CREEK, Calif., June 13, 2023 – CSAA Insurance Group, a AAA insurer, has been named one of the 2023 Best Companies for Multicultural Women by Seramount, part of EAB. The list recognizes the Top 80 companies that create and use best practices in hiring, retaining, and promoting multicultural women in the United States. The complete list can be found here.


Since 2003, Seramount’s Best Companies for Multicultural Women has tracked corporations’ progress in creating cultures that encourage multicultural women to join and rise through the ranks. This year’s survey continued to assess progress for women by specific racial/ethnic group as well as factors influencing that progress, including mental health, anti-racism progress, and participation in mentoring and sponsorship programs.


“We are proud of the strides we have made in recent years for multicultural women at CSAA,” said Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group. “While we still have work to do, we believe diversity is what makes CSAA great and better enables us to serve our customers. We devote significant resources to building diversity at all levels and ensuring everyone across our spectrum of talent feels welcome and valued.”


Key findings from Seramount’s 2023 Best Companies for Multicultural Women Survey

  • Multicultural women make up 10 percent of corporate executives (top two levels under CEO) vs. 8 percent last year and 20 percent of managers (vs. 17 percent last year).
  • Multicultural women represent 15 percent of highest earners (top 20 percent highest-paid) vs. 14 percent last year.
  • Ninety-three percent have a program to identify high-potential women of color (vs. 91 percent last year); 28 percent of mentees and 32 percent of those sponsored are women of color. 
  • Seventy-eight percent (vs. 64 percent last year) offer training to prepare women of color for key management positions involving Profit & Loss responsibilities.
  • Ninety-one percent have anti-racism training (vs. 90 percent last year).
  • Eighty-one percent link DEI goals to compensation (vs. 68 percent last year). 
  • Ninety-eight percent tie DEI management (representation, procurement, etc.) to leaders’ performance reviews (vs. 90 percent) last year. 


Best Companies Workforce Composition

The 2023 Best Companies for Multicultural Women employ about 3.9 million people at 39,810 work sites in every state across 16 industries: chemical, consumer products, financial or property and casualty insurance, financial services, health insurance, hospitality, hospitals/health care, manufacturing, media, Internet, advertising, nonprofit/not-for-profit, pharmaceuticals, professional services/management consulting/accounting, retail and apparel, science/technology/engineering/ aerospace/medical devices, telecommunications, transportation services, and utilities.


About Seramount

Seramount, part of EAB, is a strategic professional services and research firm dedicated to advancing diversity, equity, and inclusion in the workplace. Over four decades, partnering with more than 450 of the most iconic companies in the world, we’ve built a deep, data-driven understanding of the employee experience, which lays the groundwork for everything we do. We meet each partner’s needs no matter where they are on their journey and guide them along an ever-changing talent landscape. Learn more at www.seramount.com.


About CSAA Insurance Group

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by AM Best for more than 90 years and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (Facebook, Twitter, LinkedInInstagramTik Tok and YouTube).