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CSAA Insurance Group Executive Named to List of “Most Influential Women in Bay Area Business”




WALNUT CREEK, Calif., October 20, 2021 – A CSAA Insurance Group executive was named among the Most Influential Women in Bay Area Business. For 2021, sponsoring organization the San Francisco Business Times honored Melissa Jones, executive vice president and chief human resources officer.

The Most Influential Women Award recognizes Bay Area women who have made a difference as outstanding leaders in their organizations and communities, representing public and private companies, educational institutions, nonprofit organizations and government entities.


“We are honored that Melissa Jones has been recognized for her executive influence along with other important Bay Area leaders,” said Tom Troy, president and CEO of CSAA Insurance Group. “As a champion of our company’s culture and core beliefs, Melissa helps ensure that we continue to find innovative ways to serve our customers and communities with care and compassion.”

As a member of the organization’s executive team, Jones leads the company’s efforts in corporate culture; employee and CEO communications; enterprise program management; charitable programs; talent management and leadership development; employee benefits, such as wellness, recognition and pension programs; and diversity and inclusion. She received a bachelor’s degree in social sciences from California Polytechnic State University and her MBA from Brandman University.


Under Jones’ leadership, the company has achieved a perfect score in the Human Rights Campaign’s corporate equality index for LGBTQ workplace equality, and she co-founded the company’s Women’s Professional Network, which was created to empower women to take risks, use their voice and make an impact in the workplace and in the community. She is also the executive sponsor of the Black Employees Association, has been recognized with the Industry Leader Award from the Professional Business Women of California, and is a board member of the Food Bank of Contra Costa and Solano County.


About CSAA Insurance Group

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by AM Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (Facebook, Twitter, LinkedIn, Instagram).