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When you visit our website, we collect your zip code or IP address to tailor your experience to your AAA club. We also collect information about how you use our site to analyze our traffic and improve our services. For more information about our privacy practices, please see our Privacy Policy.


COVID-19: AAA Insurance is here for you

Information regarding COVID-19


At AAA, the well-being of our policyholders is our priority. We are committed to helping you prevent, prepare for, and recover from life’s uncertainties.


    • The situation surrounding the coronavirus (COVID-19) is constantly evolving, and we remain ready to provide you with the assistance you need when it comes to your insurance. We also encourage you to use the digital tools that are available to you 24/7. Our MyPolicy portal allows you to manage your policy online and at your convenience. You can print insurance ID cards, set up and manage Automatic Payment, as well as add or remove drivers and vehicles.*


    • If you are affected by COVID-19 and need answers to questions about your insurance, our Insurance Specialists are available to help at 800.207.3618, Monday through Friday 4 AM to 11 PM, and Saturday and Sunday 4 AM to 7 PM, PT.


    •  For information on how to prevent and recover from COVID-19, check out the Centers for Disease Control and Prevention website which provides tips for the home, workplace and community.

    • UnitedHealthcare, one of CSAA Insurance Group’s employee healthcare providers, is offering a free public mental health line for all people impacted by COVID-19. This free help line is available to anyone – not just CSAA Insurance Group employees – and provides access to specially trained mental health specialists. UnitedHealthcare’s public toll-free help line number is 866-342-6892.


The well-being of our employees and their families is also important and top-of-mind. In addition to implementing the CDC’s workplace safety recommendations, we have significantly expanded our work-from-home capabilities to provide employees the flexibility they need and to maintain social distancing.


Thank you for choosing AAA for your insurance needs and please let us know if we can be of assistance.